As a recruitment agency we are bound by both the Employment Agencies Act and the Data Protection Act of 2018 (GDPR) which supersedes all previous Data Protection Acts. With regard to data protection we must comply with the regulations therein which are designed to protect any information you provide for us. At all times we will comply with the provisions of the Act and any regulations or orders that are made under this Act.
Disputes will be handled by our customer service representative who will promptly correct any errors. You can also contact our compliance representative at email@example.com or 0113 244 0846.
This section explains what information Independent Appointments collects, and how it is used:
In order to assist you in the recruitment process we will essentially need a wide variety of information about you including personal details such as your name, address, telephone number, email address, an educational history and particulars about your professional working life. We will also collect information regarding contact that we make with you (or vice versa) throughout the recruitment process in order to efficiently and effectively assist you.
From time to time we may also contact you to gather information, with your consent, to gain feedback on the service we provide to you.
All the information you provide either via telephone call, email or through our website will only be used for the company’s stated business and will not be passed on or sold to any other third parties without your prior consultation and approval. Unless you contact us and express your wish to request the ‘right to be forgotten’ (please see below) your information will be retained for 5 years. If no meaningful contact has been made with you within this timeframe your details will be removed from our database. We will contact you to confirm that this action has been taken
We will only process the data that you provide whereby it is necessary to assist you in the recruitment process or you have given your consent to do so. Such an example would be emailing a client (with your consent) with your details to apply for a relevant job opportunity.
You have the right to object to how your data is being processed. You also have the right to restrict the processing of your data or withdraw your consent completely.
You can opt out. To do so please contact firstname.lastname@example.org with your email and contact details and we will process this request (please note we do need to verify your identity to proceed).
You have the right to know what information our company holds about you, correct and update your inaccurate or incomplete data records at any time, also you can request your data be made available/transferred to another organisation. To do so please contact us at email@example.com or call 0113 244 0846 (Please note we do need to verify your identity to proceed).
You also have the 'right to be forgotten' and have your data erased from our systems.
Please notify us at firstname.lastname@example.org. Please note we will need to verify your identity to proceed.
If you wish to raise a concern or query regarding what data we hold and how it is being processed please contact us on 0113 244 0846 or email@example.com.
Alternatively if you wish to raise a concern regarding how a request you have made under the GDPR policy is being handled by our company please contact the UK Information Commissioners Office (https://ico.org.uk/concerns/)
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Please note we are not responsible for the content of external websites.
IAUK use Live Chat Inc as their live web chat feature. As part of the web chat feature we will gather personal information (provided by you) to asist you in your chat query. Your IP and location details are also gathered as part of the web chat feature. LiveCHat also stores/processes personal data of visitors. Data sits within the E.U. LiveChatInc Terms and Conditions and GDPR policy can be viewed at www.livechatinc.com/legal/terms-and-conditions/. Should you wish to express the right to review, update or be forgotten please email firstname.lastname@example.org