Meet the Team

Our consultants are industry experienced for all your recruitment needs throughout the UK.

Our aim is to provide a standard of service that is both dependable and professional. In doing so, we aim to meet the aspirations of our Applicants and fulfil the needs of our Clients. Our own personal corporate objectives cannot be achieved without this Customer Satisfaction.

Louise McCluskey
Senior Personal Assistant

Louise began supporting the General Insurance, Legal & Financial Services divisions of IAUK, Manchester office, in May 1996, building on a secretarial career that spanned 6 years previously, at the Department of Education, Manchester University. She provides unrivalled knowledge of our needs and systems in giving the support our consultants require.

Tel: 0161 839 4199Email:

Nick Fraser

Nick established our sister company, Adjusting Appointments, in 1984 having previously worked in the recruitment industry and is now joint owner of IAUK, following the completion of an MBO in October 2004. Alongside his Group responsibilities Nick still maintains a regular involvement in recruitment activity with his personal emphasis being on senior technical appointments, Manager/Director level activity and overseas. Much time is also dedicated to providing consultancy advice at all levels within the loss adjusting profession.

Tel: 0113 246 0525Mob: 0771 252 6948Email:

Andrew Cowling

Andrew joined the team in January 2000, having previously spent 7 years with insurers and 3 years with adjusters, to improve upon the team's recruitment capabilities across the whole of the profession. His knowledge of the practices and principles of a loss adjuster enabled him to quickly establish himself as a consultant of some repute and he has continued to specialise in traditional property and liability appointments for wide-ranging firms throughout the UK. In April 2018 Martin Farrar retired and Andrew Cowling became a Director in September 2018.

Tel: 0113 246 0525Mob: 07776 222964Email:

Richard Townsend
Managing Consultant

Richard is a consultant to the business working alongside our GI team to offer a quality service to our clients and candidates. He is an experienced General Insurance recruiter who has been operating in the Manchester/North West and national insurance market since 2009. Richard deals with all levels of placements from account handlers through to board level executive search assignments.

Tel: 0161 839 4199Mob: 07872 925 190Email:

Donna Pastor
Senior Managing Consultant

Donna recently returned to IAUK / Adjusting Appointments having originally joined in 2003 working for a number of years with the IAUK / Adjusting team. Donna is a Senior Managing Consultant - Recruitment Specialist within the Insurance, Claims, Loss Adjusting & Financial Services Industry and not adverse to working within other Industry Sectors. Donna has experience working throughout the UK and has extensive Client Relationship, Business Development & Management experience and works in true partnership with a wide range of clients and candidates to find that perfect match.

Tel: 0782 111 9773Mob: 0782 111 9773Email:

Ros Lawrence
Operations Manager

Ros joined IAUK in 2000 and provides full support and technical research for the Consultants. Prior to joining Ros gained 8 years secretarial experience at a senior level within a variety of organisations.

Tel: 03333 202 420Email:

Julie Gregg
Senior Personal Assistant

Julie provides full PA support to the Consultants. Julie has been with IAUK for nearly 30 years and provides invaluable market and technical knowledge.

Tel: 03333 202 420Email: