Meet the Team

Our consultants are industry experienced for all your recruitment needs throughout the UK.

Our aim is to provide a standard of service that is both dependable and professional. In doing so, we aim to meet the aspirations of our Applicants and fulfil the needs of our Clients. Our own personal corporate objectives cannot be achieved without this Customer Satisfaction.

Nick Fraser

Nick established our sister company, Adjusting Appointments, in 1984 having previously worked in the recruitment industry and is now joint owner of IAUK, following the completion of an MBO in October 2004. Alongside his Group responsibilities Nick still maintains a regular involvement in recruitment activity with his personal emphasis being on senior technical appointments, Manager/Director level activity and overseas. Much time is also dedicated to providing consultancy advice at all levels within the loss adjusting profession.

Tel: 0113 246 0525Mob: 0771 252 6948Email:

Andrew Cowling

Andrew joined the team in January 2000, having previously spent 7 years with insurers and 3 years with adjusters, to improve upon the team's recruitment capabilities across the whole of the profession. His knowledge of the practices and principles of a loss adjuster enabled him to quickly establish himself as a consultant of some repute and he has continued to specialise in traditional property and liability appointments for wide-ranging firms throughout the UK. In April 2018 Martin Farrar retired and Andrew Cowling became a Director in September 2018.

Tel: 0113 246 0525Mob: 07776 222964Email:

Donna Pastor
Senior Managing Consultant

Donna returned to IAUK / Adjusting Appointments in September 2019 having previously joined in 2003 and has built up a wealth of knowledge and expertise within the Loss Adjusting, Claims Management, Insurance and Financial Services Sectors throughout the UK. Donna has over 17 years Industry experience and works in true partnership with a wide range of Clients and Candidates to find that perfect match.

Tel: 0113 244 0846Mob: 0782 111 9773Email:

Richard Townsend
Managing Consultant

Richard is a consultant to the business working alongside our GI team to offer a quality service to our clients and candidates. He is an experienced General Insurance recruiter who has been operating in the Manchester/North West and national insurance market since 2009. Richard deals with all levels of placements from account handlers through to board level executive search assignments.

Tel: 0161 839 4199Mob: 07872 925 190Email:

Jayne Moss
Managing Consultant

Jayne joined Independent Appointments in 2014 following a 25year career in the insurance industry.
Starting out at GRE in Leeds in 1989 Jayne has worked at both insurers and brokers within the High Networth, Commercial and Legal Expenses markets.

Tel: 0113 244 0846Mob: 0779 541 1944Email:

Anthony Brooks
Managing Consultant

Anthony joins IAUK having spent over 12 years in the General Insurance market. He has worked in a variety of claims functions within both Home & Motor claims sectors, including Counter Fraud, Personal Lines & Subsidence. Since 2014 he has worked in recruitment within the Healthcare sector but he is now keen to utilise his vast insurance knowledge within our Leeds–based General Insurance recruitment team.”

Tel: 0113 244 0846Mob: 07766 147 231Email:

Ros Lawrence
Operations Manager

Ros joined IAUK in 2000 and provides full support and technical research for the Consultants. Prior to joining Ros gained 8 years secretarial experience at a senior level within a variety of organisations.

Tel: 03333 202 420Email:

Julie Gregg
Senior Personal Assistant

Julie provides full PA support to the Consultants. Julie has been with IAUK for nearly 30 years and provides invaluable market and technical knowledge.

Tel: 03333 202 420Email:

Louise McCluskey
Senior Personal Assistant

Louise began supporting the General Insurance, Legal & Financial Services divisions of IAUK, Manchester office, in May 1996, building on a secretarial career that spanned 6 years previously, at the Department of Education, Manchester University. She provides unrivalled knowledge of our needs and systems in giving the support our consultants require.

Tel: 0161 839 4199Email: