New Site

Claims Handler Subsidence


North West: Greater Manchester, Cheshire, Lancashire, Merseyside, Cumbria, Yorkshire: West Yorkshire, South East: Bedfordshire, Berkshire, Buckinghamshire, East Sussex, Essex, Hampshire, Kent, Oxfordshire, Surrey, Hertfordshire, West Sussex, Wales: Cardiff, East Midlands: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, West Midlands: Hereford, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire, Scotland: Central belt, Dumfries & Galloway, Highlands & Aberdeen.


£25,000 - £28,000

Job Reference


Job Profile

Claims Handler Subsidence, up to £28,000 per annum - remote working

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team where you will proactively manage and be responsible for your own caseload of subsidence claims. 

Continuous training and development is actively encouraged and fully supported.

Key responsibilities:

  • Proactively Manage Subsidence claims through to completion
  • Regularly update Clients, Policyholders and their agents
  • Assist the field team in completing, reports, tasks and answering calls where necessary
  • Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis
  • Managing identified and reported problems within set timescales to ensure adherence to group processes
  • Maintain a high level of personal competence
  • Actively promote the principle of Treating Customer Fairly
  • Respond to requests and tasks set by the Team Leader or Head of Subsidence and Surveying
  • Undertake any other tasks that are reasonably assigned to you from time to time

Applicant Requirements

About You:

  • Knowledge and understanding of Subsidence in relation to insurance claims
  • Experience of managing technical building claims
  • Have an understanding of Claims Handling
  • Excellent telephone skills
  • Experience and understanding of Customer Service
  • Excellent computer literacy
  • Articulation and good communication skills
  • Flexibility and adaptability
  • The ability to organise own workload
  • The ability to work in a fast paced and changing environment


Salary & Benefits:

  • Remote working
  • up to £28k per annum
  • 25 days holiday
  • excellent benefits package
  • Monday to Friday



Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

PLEASE NOTE: there is an issue with the APPLY NOW form at the moment, we are working on a fix. Please email your details to whilst we resolve this. Thank you

Thank you, your application has been sent.

Would you like to receive information about similar jobs?
Set up email alerts now! It's FREE!

Please complete all required fields and/or tick all boxes accordingly.


If you can see this input, leave it blank. Any content added will mean your email will not be sent.

Please tick this box to confirm you have read, understood and agree to our privacy policy.
Please tick this box if you are happy to receive marketing information from our company by way of jobs that match your experience and wishes. (This information could take the form of email, text or phone)