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Team Leader (Goods In Transit Claims) - Cardiff or UK Remote


Yorkshire: West Yorkshire, South East: Bedfordshire, Berkshire, Buckinghamshire, East Sussex, Essex, Hampshire, Kent, Oxfordshire, Surrey, Hertfordshire, West Sussex, London: London North, South West: Devon, Bristol, Cornwall, Somerset, Dorset, Gloucestershire, Wiltshire, Wales: Cardiff, North East: County Durham, Northumberland, Teesside, Tyne and Wear, Scotland: Central belt, Dumfries & Galloway, Highlands & Aberdeen, West Midlands: West Midlands.


£24,000 - £25,000

Job Reference


Job Profile

Team Leader (Goods in Transit Claims)  Cardiff or UK remote-  up to £25k per annum plus an excellent benefits package and offering the opportunity to progress and help and support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance and Life Assurance.  35 hours per week Monday to Friday.

A global Loss Adjusting organisation who are truly passionate and understanding by offering a flexible working model and by fully embracing and supporting individuals to grow and develop, are now seeking an experienced Senior Claims Handler to join the small established marine claims handling team.  As a Team Leader you will lead and manage the team ensuring the ongoing quality of the work produced as well as ensuring delivery levels are continually met.  You will assist with the investigation and settlement of goods in transit claims.

The role:

  • Manage and lead a small team of marine claims handlers
  • Assist the team in handling claims for goods being shipped worldwide via road, sea & air and for warehouse contents.
  • Motivate and supervise staff as well as help with development
  • Lead your team to achieve a first-class customer service for all clients, customers, policyholders, brokers and other teams within the business
  • Manage your own caseload of claims
  • Take responsibility for understanding internal audits to include telephone and file reviews highlighting trends, training and development needs


Applicant Requirements

About you:

  • Ready to take the next step in your career to manage a small team
  • Experience in  goods in transit claims
  • Exceptional communication skills – both written and oral
  • Excellent IT skills and the ability to use various Systems
  • The ability to coach, train and motivate a team
  • Desirable – bi-lingual/multilingual skills



Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

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