MOTOR CLAIMS TEAM MANAGER (Credit Hire/Personal Injury) with over 14 years experience gained within claim management companies and solicitors. Responsible for a team of credit hire and ULR RTA case handlers, training, mentoring and performance managing the department, dealing with client relations management and acting as technical referral point.
Experienced in managing both claimant and defendant Personal Injury Fee Earners, recruiting/training new employees, staff supervision and technical auditing to ensure SLAs were achieved. Enjoys a busy fast paced environment and is accustomed to working under pressure as part of a team and embracing new and ongoing challenges in the pursuit of self development
On-going degree studies.
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