New Site

Motor Credit Hire Claims Handler


South East: Kent, Wales: Cardiff.


£25,000 - £30,000

Job Reference


Job Profile

Motor Credit Hire Claims Handler - Kent - Hybrid working - up to £30k per annum plus up to 10% bonus, customer review cash incentives, full support towards industry qualifications, onsite newly built gym 

Due to growth and expansion an established Claims Management Organisation providing a first class claims service throughout the UK are now seeking an experienced Credit Hire Claims Handler to join their vastly experienced Motor Claims Team. You will manage all aspects of third party vehicle damage and third party property damage claims presented by a third party directly or via solicitors, insurers and accident management companies.  There will be opportunities to progress and develop your career within the Property team due to new clients coming on board. This full-time role working Monday to Friday 37.5 hours per week. 

Key Responsibilities:

  • Manage your own caseload of credit hire and third party property damage claims
  • Review case history, liaise with various departments to establish liability and investigate the validity
  • Handle all aspects of credit hire claims as a Non ABI GTA Insurer
  • Assess complex files i.e. liability, high value etc.
  • Spot insurer, handling agent and defendant solicitors' trends and tactics
  • Monitor own caseload ensuring all actions are documented correctly and systems are kept up to date
  • Liaise and negotiate with all relevant parties to progress and settle claims quickly and effectively within your delegate authority
  • Ensure collective targets are attained
  • Ensure a relevant level of technical understanding with continuous development and learning

Applicant Requirements

About you:

  • A wealth of motor claims, particularly credit hire claims handling experience
  • Strong negotiation and persuasion skills
  • Knowledge of the ABI GTA and how to deal with credit hire claims
  • Good knowledge of credit hire case law
  • Excellent communication skills both written and verbal
  • Ability to prioritise workload and the importance and urgency to work to tight deadlines
  • Insurance Industry Qualifications desirable


Donna Pastor
Tel: 0782 111 9773
Adjusting Appointments Limited

Thank you, your application has been sent.

Would you like to receive information about similar jobs?
Set up email alerts now! It's FREE!

Please complete all required fields and/or tick all boxes accordingly.


If you can see this input, leave it blank. Any content added will mean your email will not be sent.

Please tick this box to confirm you have read, understood and agree to our privacy policy.
Please tick this box if you are happy to receive marketing information from our company by way of jobs that match your experience and wishes. (This information could take the form of email, text or phone)