Claims Team Leader

Location

South West: Somerset.

Salary

£18,000 - £20,000

Job Reference

ANB49894

Job Profile

This exciting role involves managing a busy team of Emergency Claims Handlers, whilst providing overall responsibility for the team's performance. The employee shall need to motivate, coach and support the team in ensuring excellent customer service is delivered. Being confident to perform in the role, we are looking for someone that has the ability to inspire, make positive decisions and perform well under pressure.

Applicant Requirements

The successful candidate will have previous Team Leading \ Management experience, and possess good customer service and negotiation skills, Good motivational skills and have the ability to work to targets and deadlines. You will have good complaints skills and good IT skills with the ability to use multiple systems (Microsoft, bespoke packages). You must have  the ability to remain focused during high volume periods, have good communication skills (both written and oral) and have previous Insurance knowledge, this is desirable but not essential. A good general building knowledge advantageous but not essential

Contact

Anthony Brooks
Tel: 0113 244 0846 Mon to Fri 8.30am - 5.30pm.
Email: ABrooks@iauk.co.uk
IAUK

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